Welcome
Everything you need to get your business running on Vibkings Suite.
This guide covers the everyday things you'll do in Vibkings Suite — setting up your shop, managing stock, making sales, and keeping your books straight. If something isn't covered here, use the contact support link at the bottom of any page.
Getting Started
Creating your account
You can sign up with an email address or with Google — either way, you get a free 7-day trial with no card required.
- Go to www.vibkings.com and choose "Register a business."
- Enter your business name, your own full name, email, and a password.
- If you signed up with email, check your inbox and confirm your address before logging in.
Setting up your business
Head to Settings to add your business name, phone number, and address. This information is used automatically across the app — your printed invoices, for example, show your own business name and a badge made from its initials, not a generic placeholder.
Adding your first staff member
Go to Users & Access to add people to your team. Unlike your own account, staff accounts don't use email — instead, each person gets a simple username and password you set for them.
Inventory
Adding an item
Go to Inventory and click Add Item. A few fields worth knowing:
VS-0001 for "Value Store") plus a running number.Item codes, explained
Every item gets a unique code made of your business's initials plus a 4-digit number, like VS-0001. This is generated automatically and can't collide with another business's codes, even though you might both start from 0001.
Adjusting stock
Never edit the quantity on an item directly — instead use Adjust Stock from the inventory list. Every change (a delivery came in, stock was damaged, a recount found a discrepancy) is recorded with a reason, so you always have a full history of exactly what happened to that item's numbers and when.
Barcode scanning
If you use a barcode scanner (a USB or Bluetooth scanner that types like a keyboard), you can scan items directly into the search box on Inventory, Sales, and Product Report — no special mode needed, just click into the search field and scan.
Expiry-date tracking
If your business sells anything with a shelf life — food, pharmacy, cosmetics — turn on expiry tracking in Settings. Once it's on:
- New stock (from a purchase, or a new item's starting qty) can be given an expiry date.
- Sales automatically deduct from the earliest-expiring batch first (called FEFO — First Expired, First Out), so older stock naturally sells before newer stock.
- The Expiry Report page shows what's already expired and what's expiring soon.
Sales
Creating an invoice
Go to Sales to create a new invoice. Add items, choose a customer (or leave it as a walk-in sale), and choose how they're paying.
Payment types
Exchanges & returns
If a customer wants to swap an item for something else, use the exchange option on the original invoice rather than creating a brand new sale from scratch — this keeps the relationship between the original purchase and the exchange clear in your records, and correctly excludes exchanges from your revenue figures (since no new money changed hands).
Purchases
Recording a purchase order
Go to Purchases to record what you're ordering from a supplier — item, quantity, and cost price. If expiry tracking is on for your business, you can also record an expected expiry date per item here.
Receiving a delivery
When goods actually arrive, mark the order as received — either all at once, or partially if only some of what you ordered showed up. Only stock that's actually been received adds to your inventory count; what's still on order stays as a pending delivery until it arrives.
Staff & Access
Understanding roles
Every staff member has one of five roles, each with a sensible set of default permissions:
Full access to everything, always. Can't be removed.
Broad access, close to Owner-level, for a trusted manager.
Sales-focused — creating invoices, taking payments.
Inventory-focused — stock, purchases, warehouse.
Finance-focused — expenses, reports, reconciliation.
Permissions
Each role comes with sensible defaults, but any individual staff member's permissions can be adjusted from Users & Access — for example, giving one particular Cashier the ability to apply discounts, without changing that for every Cashier. Every action taken in the app is tied to the staff member who did it, visible in the Activity Log.
Daily Operations
Opening float
Your opening float is the fixed starting-cash baseline for your till — set once, not something you re-enter every day. Only an Owner or Admin (or anyone specifically granted the permission) can change it.
Daily closing
At the end of each day, go to Daily Closing to record your actual till count. The app compares what should be in the till (opening float plus the day's cash sales, minus expenses) against what you actually counted, so any shortfall or surplus is caught immediately rather than discovered weeks later.
Working Offline
How offline mode works
Vibkings Suite keeps a full working copy of your business's data on the device you're using. If your internet drops, you can keep selling, adjusting stock, and recording purchases — nothing stops. The moment your connection comes back, everything you did offline syncs up automatically, and anything your team did elsewhere syncs down to you.
Reading the sync status
Look for the small status indicator near the top of the app:
- Synced (green) — everything is fully up to date with the shared database.
- Saving… (yellow) — your recent changes are still being sent, usually a matter of seconds.
Billing
Your free trial
Every new business gets 7 days of full access, free, with no card required to start.
Subscribing
Go to Billing at any time — during or after your trial — to subscribe. One flat plan, two currencies, two billing cycles:
If a payment fails
You'll get reminder emails ahead of your renewal date. If a payment doesn't go through, your account gets a short grace period before access pauses — your data is never deleted, and subscribing again picks up exactly where you left off.
Need more help?
Can't find what you're looking for? Reach out and we'll help you directly.